Noticeboard

IN THE EVENT OF A MEDICAL EMERGENCY PLEASE DIAL 999


 


ACCESSING TELEPHONE LINES



As a result of the increase in demand for appointments we are aware that patients are still facing challenges accessing our phone lines. To minimise the volume of unnecessary contacts to the Practice we ask that you order your repeat prescription via our 24 hour prescription line on 0141 531 6218



We also request that you do not call the practice in advance to check if your prescription is ready. Your prescription will be available for collection 48 hours (2 working days) following your request. If you have informed us of your preferred pharmacy, we will ensure that your prescription is sent directly to the pharmacy for collection.


 


If you have any enquiries regarding flu and covid vaccinations please contact the helpline on 0800 030 8013.


 


Many thanks for your cooperation


 

Test Results

When you attend for a test of any kind you will be told how long you should expect to wait for the results. Please bear this in mind and only call the surgery after sufficient time has elapsed.

Our reception staff are not qualified to comment on results therefore it is your responsibility to check them and make any necessary follow-up appointment with the doctor.

Please note that we do have a strict policy regarding confidentiality and data protection. In this respect we will only give out results to the person they relate to unless that person has given prior permission for their release or if they are not capable of understanding them.

 
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